Privacy Policy

1. Information We Collect

We collect information you provide directly and information generated by your use of the app:

• Phone number — used to verify your identity via OTP at sign-up and login. We do not share your number with other users.
• Profile information — name, role (player/team owner/ground owner), and optional profile photo.
• Ground location — addresses and approximate coordinates entered by ground owners to describe their facility. This is associated with the ground listing, not your personal device location. We do not access your device's GPS.
• Cricket data — match scores, team stats, ground bookings (including slot times and booking amounts), and tournament records you create or participate in.
• Device information — device type and OS version, used for crash reporting and analytics.
• Usage data — screen events and feature interactions, collected via PostHog to improve the product.

2. How We Use Your Information

• To provide, maintain, and improve the Cricspace app and services.
• To send OTP messages for authentication (via Twilio).
• To send push notifications about matches, bookings, and updates you have opted into (via Firebase Cloud Messaging).
• To generate anonymous analytics that help us understand how the app is used.
• To diagnose crashes and fix bugs (via Firebase Crashlytics).
• To comply with legal obligations.

3. Information Sharing

We do not sell your personal information. We share data only in these limited circumstances:

• Service providers — Supabase (database and auth), Twilio (SMS OTP), Firebase (notifications and crash reporting), PostHog (analytics). Each provider is bound by a data processing agreement.
• Other users — Your display name, role, and cricket stats are visible to other Cricspace users within matches, teams, or tournaments you join.
• Legal requirements — If required by law or to protect the safety of our users.

4. Data Retention

We retain your account and cricket data for as long as your account is active. You may request deletion of your account and all associated data at any time by emailing dev.cricspace@gmail.com. Anonymised, aggregated statistical data may be retained after account deletion.

5. Security

We use industry-standard measures including encrypted connections (TLS), row-level security on our database, and OTP-based authentication. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

6. Children's Privacy

Cricspace is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

7. Your Rights

Cricspace complies with the Digital Personal Data Protection Act, 2023 (India). You have the right to:

• Access — request a summary of the personal data we hold about you.
• Correct — request correction of inaccurate or incomplete data.
• Erase — request deletion of your account and all associated personal data.
• Withdraw consent — withdraw consent for data processing at any time (this may affect your ability to use the app).
• Nominate — nominate another individual to exercise these rights on your behalf in the event of your death or incapacity.

To exercise any of these rights, email dev.cricspace@gmail.com. We will respond within 30 days.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via the app or by email. Continued use of the app after the effective date constitutes acceptance of the updated policy.

9. Contact Us

For any privacy-related questions or requests, contact us at:
Cricspace
Email: dev.cricspace@gmail.com